FibbPay is a payment service provider that caters to online merchants.
No. We only provide services for card-not-present environment.
FibbPay uses a world-class, state-of-the-art payment technology platform; PCI-DSS level 1 certified. It also supports 3DS and real-time fraud screening.
Yes. For as long as you agreed with the fees provided by FibbPay.
No. FibbPay is not a shopping cart provider.
Yes, a dedicated support team will be available to assist you with your queries.
You have an option to do this by including the fees in the authorization amount.
Application is a simple and quick process. You may click here to apply online and an Account Manager will contact you to further assist you and provide you with any support needed.
Yes. As long as you are qualified, you will be approved.
What makes FibbPay unique is that we also offer flexible solutions even to high-risk merchants. A high-risk industry is defined as an industry that historically deals with more chargebacks and fraud, thus have difficulty obtaining merchant accounts. Whereas most credit card processors reject applications from high-risk merchants, FibbPay does not discriminate. By working with diverse businesses, we have experience in all types of so-called high-risk businesses and we understand the complexity of getting you approved.
We can get you pre-approved as fast as 1 to 2 days. However, for non-standard businesses, this may take a while. It would be best that you are able to provide us all the requirements during application for faster assessment. Going LIVE would depend on how fast your developers could integrate into our platform.
We offer a wide variety of payment methods from "Card Payment Service" such as VISA, MasterCard, and ChinaUnion Pay to "Alternative Payment Methods" like SOFORT, Online/Local Bank transfers, and Bitcoin. The full list of available payment methods is listed in our Merchant Pre-application Form. Payment methods are subject to change without prior notice and might not be offered to certain industries.
The required documents and website requirements are listed in FibbPay Merchant Pre-application Form.
It can be combined in one agreement for as long as the websites are owned by the same company.
We are open in accepting sole proprietor businesses for as long as you can provide proof of business and website ownership.
A website is required to integrate with FibbPay.
We will provide you the TEST API (Application Programming Interface) documentation to connect to the test system. After the test integration has been validated, we will provide you LIVE API documentation for live system integration.
Once the agreement has been signed and you have completed the integration into our gateway, you can immediately start processing.
We have COPYandPAY and Server-to-Server integration.
FibbPay uses REST API and supports curl, C＃, Groovy, java, node.js, php, python, ruby, scala and vb.net.
Transport Layer Security (TLS) is a protocol that ensures privacy between communicating applications and their users on the internet. When a server and client communicate, TLS ensures that no third party may eavesdrop or tamper with any message. TLS is the successor to the Secure Sockets Layer (SSL).
Per PCI DSS v3.1 and v3.2, SSL and early TLS (TLS v1.0) are no longer considered strong encryption protocols, due to vulnerabilities in these protocols to which there are no fixes. While TLS v1.1 and above are currently PCI compliant, our requirement is to use TLS v1.2.
Payment Authorization is done in real-time.
Yes.
Our standard settlement is on a weekly basis. However, you have an option to choose next day settlement option with corresponding fees. Please contact us for more info.
FibbPay have a Risk Management system in place, to combat fraudulent activities. Automated system and tools are used to identify and prevent such activities.
3D Secure adds an authentication step for online payments to improve online transaction security and encourage the growth of e-commerce payments. Collectively Visa, MasterCard and AMEX secure systems are brand identities of the 3-D Secure Cardholder Authentication Scheme.
We process refunds on behalf of the merchant. If the merchant has a request to refund or cancel the transaction of their customers, they need to fill out the refund request form and submit it to us.
You can easily track your payments in real-time using the gateway’s Business Intelligence Platform (BIP). The reporting functionalities of the system will also help you to expand your data quality and analyze your payments.
